We use DHL to send most of our documents and parcels to oversea countries. Frankly their service not really good even they are from big multinational company. Each time when I ask my girl to request for envelopes for sending documents, they will take their own sweet time to send me. What I mean own sweet time here is really long days or weeks to reach me. Most of the time I have to call them personally and scold them, threatened them I am going to terminate their service and switch to UPS or Fedex, then only they willing to send me the envelopes.
I use up a lot of DHL envelope sending document to my customer. About one week I can use roughly 3-4 pcs. Another angry part is I request for 50 pcs but they only send me 30pcs, so not even 2 months, I can finish all the envelopes. Then I have to request again.
Big company not necessary can function well as small company. Don’t be proud if you work in big MNC!
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